Privacy Policy

1. Our Commitment to Your Privacy

At Signature By Professionals Beauty Lounge, we are committed to protecting your personal information with the same level of care and discretion we provide within our salon.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We may collect the following personal information when you interact with our website or services:

• Full name

• Phone number

• Email address

• Appointment details

• Payment information (processed securely via third-party providers)

• Health-related information voluntarily disclosed for service safety

• Website usage data (cookies, IP address, browser type)

We collect only the information necessary to provide our services effectively and responsibly.

3. How We Use Your Information

Your information may be used to:

• Schedule and manage appointments

• Process payments

• Communicate confirmations and updates

• Provide requested services

• Improve our website and client experience

• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

4. Consent

By providing your personal information, you consent to its collection and use for the purposes described in this policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us directly.

5. Payment Security

All payments made online are processed through secure third-party payment providers. We do not store full credit card details on our servers.

6. Cookies & Website Analytics

Our website may use cookies to:

• Improve functionality

• Analyze website traffic

• Enhance user experience

You may adjust your browser settings to refuse cookies; however, this may affect certain website features.

7. Disclosure of Information

We may disclose personal information only when:

• Required by law

• Necessary to protect our legal rights

• Required to process payments or bookings through trusted service providers

All third-party providers are expected to comply with Canadian privacy standards.

8. Safeguarding Your Information

We implement appropriate administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

9. Access & Correction

Under PIPEDA, you have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Ask how your information has been used

To submit a request, please contact us using the details below.

10. Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

11. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Signature By Professionals Beauty Lounge
Edmonton, Alberta
📞 7809022820
📧 Signaturebpbeauty@gmail.com